Clinic Policies
Comox Physiotherapy Clinic is a safe space for all to seek care. We value respect and kindness and ask all visitors of the clinic to do the same.
Scent Free
Comox Physiotherapy Clinic is a scent-free environment. Please do not wear fragrance or scented products to your appointment. We have many staff & patients who are allergic and/or sensitive to fragrance.
Masking
Wearing a mask to your session is welcome, but optional. Some of our practitioners choose to mask regardless; however, if you attend your appointment masked, your practitioner will happily wear one without issue.
Cell Phone Use
Please turn off your phone, or set to vibrate while you are in the clinic. We respectfully ask patients to refrain from cell phone use both in the waiting room and during treatment.
Missed Appointments/Late Cancellations & Fees (24 or 48 hours’ notice)
Your appointment time is reserved especially for you, and many of our therapists do have a waiting list of patients waiting to see them. We ask that you please give us as much notice as possible should you discover you are unable to attend a scheduled appointment so we can accommodate another patient in that time slot. Thank you for your understanding.
Physiotherapy or Exercise Physiology appointments (less than 1-hour): Missed appointments and cancellations made within 24 hours of your appointment time will be subject to the full visit charge.
Pelvic Floor Physiotherapy & other 1-hour appointments: Due to our waiting list for these appointments, we require 48 hours notice to cancel or change hour-long visits. Missed appointments and/or late cancellations are subject to the full visit charge.
PLEASE NOTE: Missed appointment fees are the patient's responsibility. We are unable to bill insurers for missed visits.
Costs
Initial Visit
Manual Therapy | $110 (40 min)
Breast Cancer Rehab | $110 (40 min)
Pelvic Floor Rehab | $150 (60 min)
Acupuncture/IMS | $115 (40 min)
Craniosacral Therapy | $110 (40 min)
Lymphedema | $150 (60 min)
Running Analysis | $110 (40 min)
Bike Fit | $180 (90 min)
Kinesiology | $105 (60 min)
Follow Up Visit
Manual Therapy | $90 (regular) // $70 (short)
Breast Cancer Rehab | $90 (30 min)
Pelvic Floor Rehab | $90 (30 min) // $110 (40 min)
Acupuncture/IMS | $95 (regular) // $75 (short)
Craniosacral Therapy | $110 (40 min)
Lymphedema | $110 (40 min)
Running Analysis | $90 (30 min)
Bike Fit | $150 (60 min)
Kinesiology | $105 (60 min)
MSP Visit Fees
If you qualify for supplementary benefits through MSP, visit fees for physiotherapy are as follows:
Initial Visit
Manual Therapy | $60
Pelvic Floor | $90
Follow Up Visit
Short (20 min) | $40
Regular (30 min) | $50
Long (40 min) | $60
ICBC Visit Fees
Initial Visit (40 min) | No fee
Follow Up Visit (30 min) | No fee
40-minute appointment| $20
60-minute appointment| $60